Terms of service

These terms apply to the Zgadka website and all its services. The service is provided by the Zgadka team (“we”). By using the site you agree to these terms and to the Privacy Policy.

If you use the service on behalf of a company, you confirm that you may accept these terms on its behalf.

Zgadka is an online service (software) that checks websites automatically and gives recommendations. We don't provide agency services and don't change your site – you or your developer make the fixes.

• a free site check with a GEO (visibility to AI services) and SEO score;
• the full report: every problem explained, ready-made fixes, an action plan, a PDF and a developer brief;
• re-checks of the site from a package, competitor comparison, a check of all the site's pages;
• citation tracking: regular questions to AI services and Google search about your topic;
• statistics of visits to your site from AI services.

Paid features need an account. You sign in with a one-time link sent to your email – there's no password. Don't forward these emails: the link gives access to the account.

Only check sites you own or are allowed to check. Don't use the service to attack or overload other sites, bypass the service's limits or scrape data in bulk. For violations we may limit or block the account.

Current prices are on the Pricing page in US dollars (USD); for crypto payments the amount is the same in USDT. The price is fixed when the invoice is created.

You can top up the account balance or pay for a specific purchase directly. Each purchase is charged to the balance; charges are listed in the transaction history.

Card payments, when available, are taken by our partner Creem (creem.io) as the Merchant of Record: it processes the payment, charges and remits taxes and issues the receipt. USDT payments are taken by a crypto payment provider. We never receive or store bank card details.

Citation tracking is paid per question for 30 days; without renewal tracking stops.

If a paid check fails on our side (a competitor's site didn't open, a service error), the money goes back to the balance automatically.

We refund an unused balance on request within 14 days of the top-up – write to info@zgadka.com. An opened full report is digital content delivered at once, so its price isn't refunded after opening, unless the report doesn't match its description or has an error on our side.

Refunds go back the same way the payment was made. Card payments are refunded through Creem; USDT payments to a wallet you give on the same network, minus the network fee.

Reports are built automatically from what the site returns at the time of the check and from open sources. We don't guarantee specific search rankings or appearing in AI answers: those are decisions of Google, OpenAI and other companies we don't control.

Check the ready-made files and texts (facts, contacts, prices) before publishing and back up your site. To the extent the law allows, we aren't liable for losses from changes made to the site following our recommendations; our liability doesn't exceed what you paid in the last 3 months.

You may freely use the reports, PDFs and ready-made files you received for your sites and share them with your contractors and clients. The service itself, its design and methodology belong to us.

We may change these terms; the date of the current version is at the top of the page. We'll email you about significant changes. Purchases paid before a change keep the earlier terms.

Questions, complaints and refund requests: info@zgadka.com. We reply within 3 business days.